Business Administration - Human Resources HRA848 Lecture Notes - Lecture 4: Task Analysis, Learning Organization
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For assignment you have to relate the case study to barriers to effective performance chart. Gap < not just training includes other things, refer to 5 star model. Reasons for gap: 5 star model: staffing, organizing, learning, performance, rewarding, culture. Low attitude, high skill = management issue (not being motivated the right way, didn"t hire right person, didn"t organize work properly). But if you send him for training, you"ll waste your money, they would get demotivated. This is how you create a needs analysis > you identify the gap. High attitude, high skill = resource or procedural issue. Low attitude, low skill = recruitment/promotion or transfer issue. If a person is missing a skill u can always train them. Organizational goals > organizational strategy > people requirements affects the 5 star model (notes from ch. 1) Things that affect people requirements: economy down, no one spending money, less income.