CSIT214 Lecture Notes - Lecture 10: Voicemail, Intranet, Hard Copy
18 Dec 2019
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Document Summary
Interactive, push and pull communication what are they. Push communication refers to any message that is sent from a sender to a receiver. Push is a broadcast - there"s no acknowledgement of receipt or understanding, just that the communication was sent. The sender is in control, determining who receives the communication, how they receive it, and when. Pull communication refers to any information that is accessible by a recipient on his terms. Think of pull as self-service ideally, pull communication solutions enable open and convenient access to information. Pull communication is typically informational and is not time-sensitive. It is designed to be a resource for people in a moment of interest or need. Intranet portals and self-service employee apps are examples of pull communication tools. It is an interaction or dialogue between parties. Intelligence is communicated and discussed in real-time, alleviating any confusion or misinterpretation that may come from broadcast dialogue.
