8997 Lecture Notes - Lecture 9: Health Literacy, Optometry, Asthma

• School: University of Canberra
• Department: University of Canberra
• Course: 8997
• Professor: Ms Lyn Todd

Document Summary

Anyone who uses, has used, or may use, any health or health related service. It is not limited to those currently using a service. The users and beneficiaries of a health care and those who pay for it. Have a unique and important perspective on health. Ex: suffering from a sickness, receive treatment for asthma, diabetes. But all healthcare consumers are not patients (don"t necessary be sick to be a hcs: hcc representatives. Consumers health forum (chf) _ national body. National peak body representing the interests of australian healthcare consumers. Works to achieve safe, quality, accessible health information and systems. the voice for individual consumer to the government. Ex: when ppl cant navigate or instructions are so complicated to read raise the health literacy of consumers, health professionals and stakeholders. Do consumer-based research ex: go out & speak to consumer what sur worse healthcare experience? . Health care consumers" assoc. in act (hcca) _ local branch in act.