BBA102 Lecture Notes - Lecture 2: I.R.S. Records, Henry Mintzberg, Franchising

• School: Macquarie University
• Department: Business Administration
• Course: BBA102
• Professor: All

Document Summary

The relationship between managers, organisations and environment: {textbook} Managers and organisations are influenced by the environment. New competitors emerge, law changes, weather changes, availability of resources, price of resource change, new government comes to power, suppliers products found faulty. New products revolutionise consumer behavior, faulty products cause suffering to customers or general public, organisational activities affect climate, nature and/or ecological balance of planet, managerial decisions affect consumers. Changing environments create uncertainty, pushing managers to better understand their changes and trends in the environments affecting their environment. Stakeholders : persons, groups, organisations, parties whose interests are affected by an organisations activities, environment itself (nature, planet) Internal stakeholders : employees, owners, board of directors. External stakeholders : customers, competitors, suppliers, distributers, strategic allies, local communities, employee associations, financial institutions, government regulators, special-interest groups, mass media. Is the trend of the world economy towards becoming a more interdependent system and the collapse of time and distance.