MGT 3304 Chapter Notes - Chapter 1: Project Management Software, Cloud Computing, Knowledge Management
Document Summary
Mgt 3304- chapter 1: the exceptional manager: management- defined as the pursuit of organizational goals efficiently and effectively. Organizations, or people who work together to achieve a specific purpose, value managers because of the multiplier effect. The pursuit of organizational goals efficiently and effectively: efficiency- the means. It is the means of attaining the organization"s goals. To be efficient means to use resources wisely and cost effectively: effectiveness- the ends. Effectiveness regards the organization"s ends, the goals: 2. By integrating the work of people through: 3. Innovation- finding ways to deliver new or better goods or services. Managing diversity- the future won"t resemble the past: 1/6 american workers is foreign-born, 2030- one in five u. s. residents is expected to be 65, 3. Managing for globalization- the expanding management universe: verbal expressions and gestures don"t have the same meaning to everyone throughout the world, 4. Managing for information technology- dealing with the new normal .
