HOD-1250 Chapter Notes - Chapter 44-61: Wavelength

• School: Vanderbilt University
• Department: Human and Organizational Development
• Course: HOD-1250
• Professor: Griffith Brian

Document Summary

Baney 44 -61 chap iv social styles. Social styles: patterns of behavior in interpersonal interactions, strong predictor of future interpersonal behavior: the assertiveness dimension horizontal frame work. Perceived effort a person makes to influence others. 2 ends: asking & telling along continuum: asking less effort to influence, telling more effort to influence. Based on: verbal patterns of assertiveness (word choice) Asking: state opinions carefully, little pressure for actions, fewer indirect requests. Telling: strong opinions, more pressure for action, frequent direct requests: vocal patterns (volume, rate, length of pauses) Asking: softer voice, speak slowly, pauses frequently. Telling: speaks louder & quickly, pauses infrequently: nonverbal patterns (posture, gesture, eye contact) Asking: lean back, intermittent eye contact, gesture less frequently, slower & smoother gestures. Telling: lean forward, sustained eye contact, gestures frequently, faster/forceful gestures: the emotionality dimension vertical framework. Emotionality is a measure of the degree to which a person"s behaviors are perceived as emotionally controlled or emotionally excessive.