MIS 301 Chapter 12-1: 12.1 OSS & the Cloud

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Software in flux: open source, cloud, and virtualized and app-driven shifts: 12. 1. Unlike physical products assembled from raw materials, the marginal cost to produce an additional copy of software product is effectively zero: marginal cost: the cost of producing one more unit of a product. The fundamental model powering the software industry is under assault. Virtualization: a type of software that allows a single computer (or cluster of connected computers) to function as if it were several different computers, each running its own operating system and software. Virtualization software underpins most cloud computing efforts, and can make computing more efficient, cheap, and scalable. Operations: a fir(cid:373)"s operatio(cid:374)s (cid:373)a(cid:374)age(cid:373)e(cid:374)t fu(cid:374)(cid:272)tio(cid:374) is fo(cid:272)used o(cid:374) produ(cid:272)i(cid:374)g goods a(cid:374)d ser(cid:448)i(cid:272)es. Human resources: technology helps firms harness the untapped power of employees, crowdsourcing tools and question-and-answer sites like quora and stackoverflow allow firms to reach out for expertise beyond their organizations.

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