MANAGMNT 301 Chapter Notes - Chapter 10: Nominal Group Technique, Groupthink, Social Loafing
8 Nov 2016
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Group: a set of people, limited in number with some degree of interaction/shared objectives. Team: a group with greater interdependence, identification and shared responsibility. 3-cs of high performance teams commitment, collaboration, competence. Note on competence - a set of applicable knowledge, skills, or attitudes (ksas). Knowledge: of facts, concepts, relations, and relevant information. Formal groups: command (supervisory) (groups that consist of managers and their subordinates); project/task forces (the group form to carry out a particular task); Committees (group of people who are appointed by an organization to resolve the matters referred to them. Informal groups: established by individuals without the direct involvement of the organization. Storming the expressing differences of opinion stage. Norming the beginnings of consensus on group issues are achieved. Performing the group performs as a team, taking coherent and coordinated actions. Dialectic enquiry (debate between two opposing sets of viewpoints) Ngt (nominal group technique: a group process involving problem identification, solution generation and decision making)
