HT-MGT 260 Chapter Notes - Chapter 8-9: Equal Employment Opportunity, Job Evaluation, Organizational Memory
Document Summary
Organizational memory- the collective, an institutional record of past events. Knowledge workers- employees who add value simply because of what they know. Equal employment opportunity- treating people fairly and equitably and taking actions that do not discriminate against people in protected classes on the basis of some illegal criterion. Ethnicity- the ethnic composition of a group or organization. Diversity training- specifically designed to enable members of an organization to function better in a diverse workplace. Compensation- the set of rewards that organizations provide to individuals in return for their willingness to perform various jobs and tasks within the organization. Benefits- various reward, incentives, and other things of value that an organization provides to its employees beyond their wages, salaries, and other forms of direct financial compensation. Internal equity- comparisons made by employees to other employees within the same organization. External equity- in compensation refers to comparisons made by employees to others employed by different organization performing similar jobs.