HT-MGT 260 Chapter Notes - Chapter 10: Performance Appraisal, Performance Management, Job Performance
14 Dec 2018
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Document Summary
Performance appraisal- the specific and formal evaluation of an employee to determine the degree to which the employee. Performance management- the general set of activities carried out by the organization to change (improve) employee performance. 360-degree appraisal- performance information is gathered from people on all sides of the manager: above, besides, below, and so forth. Simple ranking method- involves having the manager rank-order each member of a particular workgroup or department from top to bottom or from best to worst. Paired-comparison method of performance appraisal- each individual employee is compared with every other employee, two at a time. Forced-distribution method- involves grouping employees into predefined frequencies of performance ratings. Graphic rating scale- consists of a statement/ question about some aspect of an individual s job performance. Critical incident method- relies on instances of especially good or poor performance on the part of the employee.
