HT-MGT 260 Chapter Notes - Chapter 13: Behavior Modification, Reinforcement, Expectancy Theory
Document Summary
Performance-to-outcome expectancy (instrumentality)- a person"s perception of the probability that improved performance will lead to certain outcomes. Operationally seen as a correlation coefficient indicating that as performance improves, the chances of gaining outcomes can either go up ( a positive correlation), remain unchanged ( zero correlation) or go down ( a negative correlation) Effort-to performance expectancy- a person"s perception of the probability that an increase in effort will result in an increase in performance. Goal theory- first proposed by ed locke, goal theory is a fairly simple model of motivation based on the premise that people with goals work harder than people without goals. Beyond that, the theory suggests that not all goals are created equal and that goal are difficult and yet specific and concrete will motivate employees best. Agency theory- addresses potential conflicts of interests among different groups of stakeholders in an organization.