ITEC 1301 Chapter Notes - Chapter 7: Natural-Language Processing, Tacit Knowledge, Knowledge Management
26 Oct 2016
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Document Summary
Info: collection of facts to add value beyond value of facts themselves. Knowledge: awareness and understanding of set of info. Kms: organized collection to create, store, share, and use organization"s knowledge and experience. Explicit knowledge: objective and can be measured. Tacit knowledge: hard to measure and typically not objective. Data and knowledge management workers and communities of practice. Personnel involved in kms include knowledge workers. Chief knowledge officer (cko): represents the organization"s knowledge management, implement and sustain km, works with ceo and cfo. Communities of practice (cop): groups of people with common interests and share knowledge on specific topic. Knowledge repository: includes docs, reports, files and databases. Computers with ability to mimic or duplicate functions of human brain. Artificial intelligence systems: include stuff needed to develop computer systems that can simulate human intelligence processes, including learning, reasoning, and self- correction. Intelligent behavior: learn from experiences and apply knowledge acquired from them.
