PUR 4100 Chapter Notes - Chapter 13: Positive Tone, Business Communication, Fax
16 Sep 2020
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Increases the distribution of messages to more employees: reduces the cost of employee communications, flattens the corporate hierarchy, speeds up decision making. If business oriented, such as to a customer, you might use a more formal designation, such as hello, ms. smith . Include your name, title, organization, email, phone, fax numbers, twitter handle in a standard signature: 13. 4 memorandums, not often used anymore, but still sometimes, hr uses them for things (evaluations is an ex) States the key message immediately: five components of a memorandums. Message: 13. 5 traditional letters, still used but increasingly just sent electronically, only used for official types of announcements, purpose of letters, use of letters. Provides a record of an agreement or a transaction: common tones of letters. First paragraph should state the purpose of the letter concisely. Second paragraph can elaborate on the details and give relevant information.
