MAN 3025 Chapter Notes - Chapter 12: Absenteeism, Behavior Modification, Specific Performance
Document Summary
Motivation- the psychological processes that arouse and direct goal-directed behavior: personal factors. Extrinsic rewards- satisfaction in the payoff from others: payoff someone receives for performing a particular task. Intrinsic rewards- satisfaction in performing the task itself: feeling of accomplishment. Why is motivation important: want to motivate people to. Show up for work at your organization. Content perspectives (need-based perspectives)- theories that emphasize the needs that motivate people: needs- physiological and psychological deficiencies that arouse behavior, 4 theories. People are motivated by 5 levels of needs: physiological, safety, love, esteem. Need for self-respect, status, reputation, self- confidence: self-actualization. Need for self-fulfillment, increasing competence, using abilities to the fullest. 3 needs are major motives determining people"s behavior in the workplace: achievement. Need to solve problems to further organizational goals. People are driven to try to grow and attain fulfillment with their behavior and well-being influenced by 3 innate needs: competence. I want to feel a sense of mastery.