BUAD447 Chapter Notes - Chapter 2: Dmaic, Project Charter, Process Capability

• School: University of Delaware
• Department: Business Administration
• Course: BUAD447
• Professor: Thompson Hugh

Document Summary

Breakthrough: project that results in a major improvement in the product or service, project impact is evaluated in terms of financial benefit to the business. Value opportunity: must be clearly identified and projects must be well aligned with business objectives at levels, ensures that the best projects are considered for selection. Dashboard system: companies use this to graphically track trends and results to facilitate project selection and management process. Measure step: kpiv and kpov, develop a list of key process input variables and key process output variables. Time spent to perform various work activities and time that work spends waiting for other processing: update the project charter, reexamine project goals and scope, reevaluate team makeup (expanding the team) Control: complete all remaining work on project and hand of improved process to the process owner, need a process control plan and other stuff to ensure that gains are of help in the process.