HSA 4191 Chapter 13: Steps in Using Cost-Evaluation methods Part 2
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Good evaluation requires clear identification of all benefits associated with the technology. Ignoring key benefits clearly lead to underestimating the net effect of the technology. Johnston, pan, and middleton argue : that many researchers take a narrow view of benefits, or, in their term, hit value, they argue that one should consider: Identifying these benefits is facilitated if the framework for analysis is done correctly. A related issue with regard to benefits is that they must be realized and not necessarily speculative, assumed, or hypothetical. Most hit projects have a pattern of (cid:272)osts a(cid:374)d (cid:271)e(cid:374)efits that (cid:448)aries o(cid:448)er the produ(cid:272)t"s life(cid:272)y(cid:272)le: costs are incurred early in a project cycle as resources are expended to: Train staff: the benefits or value to the organization accrue over time. Understanding that (cid:272)y(cid:272)le (cid:449)ith respe(cid:272)t the orga(cid:374)izatio(cid:374)"s te(cid:272)h(cid:374)ology is i(cid:373)porta(cid:374)t for (cid:373)aki(cid:374)g valid comparisons.