HSA 4191 Chapter Notes - Chapter 12: Managed Care, Sensemaking, Electronic Health Record
Document Summary
Indicate that the actual number of deaths attributable to medical errors may significantly be higher than the rate initially proposed by the iom. American recovery and reinvestment act : went a step further by providing significant financial initiatives to healthcare organizations that meaningfully use electronic health record systems to deliver patient care. The complexity of healthcare delivery has increased as diagnostic and therapeutic technologies have advanced. These dynamics create increasing decision complexity: this affects what a caregiver notices and what they ignore, weick notes that . Information load is a complex mixture of the quantity, ambiguity, and variety of information that people are forced to process. As information load increases, people take increasingly strong steps to manage it. The begin with omission, and then move to greater tolerance of error, queuing, filtering, abstracting, using multiple channels, escape, and end with chunking. In order to adequately overcome complexity and information load, organizations must put in place deliberate systems of sense- making.
