HSA 4191 Chapter Notes - Chapter 7: Configuration Management Database, Cobit, Release Management
Document Summary
Control objects for information technology (cobit) : can be thought of as a framework for what sorts of things the hit department should consider having in place. Itil : can be thought as the framework of how hit department process should be interlinked to gain optimum proactive hit service management. Originally created by the office of government commerce (ogc) in the uk. Intended to be a holistic framework for providing both the lower-level and higher-level hit needs of an organization. Current hit operating budget levels : typically average 2 percent of operating expenses in community hospitals and nearly 4 percent across all health delivery organizations, this may make the full adoption of the entire itil framework challenging. Itil requires organizations to dedicate some of their resources toward putting in place the more proactive itil processes. Low-level operating hit budget levels that exist within the healthcare industry mean that most.
