HSA 4180 Chapter 14: Introduction to Managing Change
Document Summary
Some employees believe that living with change is a survival skill for working in hcos: surviving change is not enough for managers. Because of their roles and responsibilities, managers must be able to lead and manage change for their hco, not just survive it for themselves. In this area, managers can make important contributions to their hcos. Managers at all levels of an hco must be able to successfully manage change. This ability is i(cid:373)po(cid:396)ta(cid:374)t fo(cid:396) (cid:373)a(cid:374)age(cid:396)s" jo(cid:271) su(cid:272)(cid:272)ess a(cid:374)d (cid:272)a(cid:396)ee(cid:396) g(cid:396)o(cid:449)th, because change is so common. When hcos succeed, they can help people obtain healthcare and ultimately lead healthier lives: managers who help plan and implement the changes feel positive emotions afterward . Some changes do not work out well: less than half of the changes in hcos succeed. Outright failure is more common than reported. As a manager you will be more likely to succeed with change if you.