MGMT 1 Chapter Notes - Chapter 10: Lillian Moller Gilbreth, Job Rotation, Scientific Management
21 Jul 2016
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Intrinsic reward the personal satisfaction you feel when you perform well and complete goals. Extrinsic reward something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions. Scientific management studying workers to find the most efficient ways of doing things and then teaching people those techniques. Time-motion studies studies, begun by frederick taylor, of which tasks must be performed to complete a job and the time needed to do each task. Principle of motion economy theory developed by frank and lillian. Gilbreth that every job can be broken down into a series of elementary motions. Hawthorne effect the tendency for people to behave differently when they know they are being studied. Maslow"s hierarchy of needs theory of motivation based on unmet human needs from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
