CMN 136 Chapter 3: CMN 136 textbook notes ch 3 part 2
3 Nov 2016
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Leaders should inform but also perform actions that will cause followers to change behavior. Future stimuli go through the filter first before we can understand & act on it. More complicated than speaking and hearing a voice. Make sure to have communicated instead of merely transmitting. Technical: how accurately the message was transmitted. Semantic: how the meaning was conveyed. Managers think they have communicated clearly and effectively but the true effect may be entirely different. How well a writing skill is depending on one"s reading level. Always revise and rewrite: read it for meaning and then . Can it be said more precisely: read it for mechanics. Learn to communicate with those you are teaching. There is a micro difference when learning is done under stressed versus relaxed situations. Effective speaking can be done without correct grammar. Always keep updated on business literature, be careful of those that are opinions.
