B A 360 Chapter Notes - Chapter 1: Statistical Process Control, Operations Management, Production Function
Document Summary
Operations management (om) - set of activities that creates value in the form of goods and services by transforming inputs into outputs. Marketing - generates the demand, or at least takes the order for a product or service. Production/operations - creates, produces, and delivers the product. Finance/accounting - tracks how well the organization is doing, pays the bills, and collects the money. Supply chain - global network of organizations and activities that supply a firm with goods and services. Om is one of the three major functions of any organization, and it is integrally related to all the other business function. All organizations market, finance, and produce, and it is important to know how the om activity functions. We study how people organize themselves for productive enterprise. We study om because want to know how goods and services are produced. Production function is the segment of our society that creates the products and services we use.
