33:011:100 Chapter 9: Chapter 9

• School: Rutgers University
• Department: Administrative Studies
• Course: 33:011:100
• Professor: Professor Reaves

Document Summary

Maslow"s hierarchy of needs: pyramid structure of what people want/need most: physiological, safety, belonging, esteem, self- actualization: Three needs theory: need for achievement, need for affiliation, need for power. Motivational theories lead to different approaches to actually motivate workers. Relies on collaboration decision making (should be group making decision, not single) A system based on the belief that, rather than improve weak skills, the best ways to help employees develop is to. Leadership: ability to direct and inspire people to attain certain goals. Autocratic leadership: leaders make decisions on their own. In good, working teams, there"s agreement (on best solution) Groupthink: when you just were agreeing with everything because you want to fit in. Does not always bring more creative output. Different generations may have different styles and expectations. Group flow: when a group works together so that each member helps achieve task.