SCM 301 Chapter Notes - Chapter 1: Reference Model, E-Commerce, Anheuser-Busch
Document Summary
1. 1 why study operations and supply chain management. Every organization must make a product or provide a service that someone values. Every organization has an operations function or operations. Operations: people, technology, and systems responsible for providing products or services. Operations are important but no firm wants to do everything themselves. Most organizations function as part of a larger supply chain. Supply chain: linked manufacturers and service provides linked by physical, information, monetary flows. Physical goods: activity revolves around conversation, storage, and movement of materials and products. Intangible products: use a lot of technology to issue their services. Organizations must carefully manage their operations and supply chains in order to prosper and, indeed survive. Face decisions with regard to roles in the supply chain. Wrong choices can cost the company dearly, even putting it out of business. Transformation process takes a set of inputs and transforms them in some way to create outputs.
