MGMT 301 Chapter Notes - Chapter 4-7: Group Decision-Making, Crisis Management, Mark Zuckerberg
Document Summary
Management chapters 4, 6, and 7 book notes. Self-confidence really good managers believe in their decisions and the information foundations for them. Managers use technological, informational, and analytical competencies to solve problems. Problem solving involves identifying and taking action to resolve problems. Knowledge workers persons who add value to organizations through their intellectual capabilities. Your career and personal success increasingly requires three must-have competencies: Technological competency the ability to understand new technologies and to use them to their best advantage: ex: social media, internet, smart devices. Information competency the ability to gather and use information to solve problems: locating credible and valuable information. Analytical competency the ability to evaluate and analyze information to make actual decisions and solve real problems: digest and sort through large amounts of data to make good decisions that solve problems. Managers deal with problems posing threats and offering opportunities.
