MGMT 325 Chapter Notes - Chapter 10: Assessment Centre, Employee Benefits, Protected Group

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Adverse impact - when a seemingly neutral employment practice has a disproportionately negative effect on protected group. Arbitration - the use of a neutral third party to resolve a labor dispute. Assessment center - a managerial performance test in which candidates participate in a variety of exercises and situations. Cafeteria benefit program - an employee benefit program in which employees choose from a menu of options to create a benefit package tailored to their needs. Comparable worth - principle of equal pay for different jobs of equal worth. Development - helping managers and professional employees learn the broad skills needed for their present and future jobs. Diversity training - programs that focus on identifying and reducing hidden biases against people with difference and developing the skills needed to manage a diversified workforce. Employment-at-will - the legal concept that an employee may be terminated for any reason.

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