SCHM 2301 Chapter Notes - Chapter 3: Kaizen, Maximum Capacity, Learning Curve

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Process: a system of structured activities that use resources to transform inputs into valuable outputs. Has structural and resource constraints that limit range of outputs. Has a structure that defines, orders, and links activities included in operation. If you don"t like the output, change the process. Causes managers to address critical process elements. Activities fall into 5 distinct categories: operation: any activity that transforms an input. the major source of value creation, transportation: any activity that moves an input from one place to another without. 3: delay: when the flow of an input is unintentionally stopped as a result of interference, storage: items are inventoried under formal control transforming its other characteristics. Inspection: checks or verifies the results of another activity: take place because of insufficient operating capacity. Process activities create outputs from inputs through a series of flows. 2 types of flows: information flows and material flows.

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