BUSN 1101 Chapter Notes - Chapter 6: Ebay, Convenience Store, Vending Machine
Document Summary
Supply chain encompasses all the components both inside and outside an organization that are necessary to convert raw materials into a good or a service and then get it into the hands of customers. Supply chain management managing the entire process of getting products out the door and eventually into the hands of the customer. The objectives of supply chain management are: create net value, build a competitive infrastructure, leverage worldwide logistics, synchronizing supply with demand, and measuring performance globally (cid:1) Supply chain management is divided into three processes. The product flow traces the product itself-from raw resources to finished product and final delivery to the customer. Information flow traces all the information about a product as it move through the process, such as order information and delivery status. Financial flow traces payment schedules, credit terms, and any other additional financial arrangements that may be necessary such as title and ownership arrangements (cid:1) (cid:1)