MGMT 468 Chapter 9: Chapter 9 Notes
Document Summary
Introduction: strategic control= process of monitoring and correcting a firm"s strategy and performance toward strategic goals and taking corrective action when needed via effective systems, informational control systems, behavioral control systems, corporate governance. Ensuring informational control: responding effectively to environmental change: traditional approach to strategic control= a sequential method of organizational control in which, 1. Strategies are formulated and top management sets goals: 2. 1: question: (slide 11, top managers at abc company meet every friday to review daily operational reports and year-to-date data. Mgmt 468: behavioral control. informational control, strategy formulation, strategy implementation, answer: b. The information reviewed will be used to assess the effectiveness of the strategy"s implementation. This feedback loop requires a significant degree of communication between superiors, subordinates, and peers. 2: organizational cultures can be maintained by: storytelling and rallies or pep talks by top. 3: exhibit 9. 5: organizational control: alternative approaches situational factors (slide 25)
