MGT 20200 Chapter Notes - Chapter 2: Organizational Culture
Document Summary
2. 2 the external environment: constraints and challenges demographics created/managed. Chapter 2: understanding management"s context: constraints and challenges. Omnipotent view of management managers are directly responsible for an organization"s success or failure. Symbolic view of management much of an organization"s success or failure is due to external forces outside the managers" control (cid:523)external organizational environment, internal organizational culture) External environment the factors and forces outside the organization that affect its performance economic, global, political/legal, sociocultural, technological, Organizational culture the shared values, principles, traditions, and ways of doing organization from other organizations; it"s personality. Strong cultures key values are intensely held and widely shared, consistent messages about what"s important, employees can tell stories about company history. Weak cultures values limited to a few people probably top management, contradictory messages about what"s important, employees have little knowledge of. Socialization process that helps employees adapt to the organization"s culture or heroes, employees strongly identify with culture, strong connection between shared values and behaviors.
