SW 320 Chapter Notes - Chapter 2: Cengage Learning, Nonverbal Communication, Verbal Behavior
Document Summary
Chapter 2: practice skills for working with individuals. Generalist intervention model (gim) follows 7-step planned change process: engagement. Establishing an initial relationship with an individual or each person in a group of individuals, regardless of what type of change you seek: assessment. Interaction and communication with other individuals regardless of whether the planned change process involves individuals, families, groups organizations, or communities: planning. Working integrally with the client to establish a plan of action: implementation. Working with targeted others in the environment to achieve the plan"s goals: evaluation. Determining whether or not a plan has been effective: termination. Using micro skills to bring the worker-client relationship and change process to an end in a considerate, planned, positive manner: follow-up. Using micro skills to solicit information regarding how planned change goals have been maintained. Skills for working with individuals and the gim. The effective use of verbal and nonverbal behavior. Proficiency in interviewing: gaining sufficient information.