NSG 251 Chapter Notes - Chapter 6: Proxemics, Eye Contact, Goal Setting
Document Summary
Communication: a combination of verbal and nonverbal behaviors integrated for the purpose of sharing information: verbal communication: words are symbols used by people to think about ideas and communicate with others. Denotation: generalized meaning assigned to a word. Connotation: points to a more personalized meaning of the word or phrase. Moderate pitch and tone in vocalizations: paralanguage: the oral delivery of a verbal message, expressed through tone of voice, inflection, sighing, and so on. Metacommunication: a broad term used to describe al of the factors that clearly, avoiding slang influence how the message is perceived: nonverbal gestures and expressions. Gestures: nonverbal styles that influence communication. Communication accommodation theory: people adapt or adjust their speech, vocal patterns, dialect, word choice, and gestures to accommodate others. Convergence: adjusting speech to our partners to help facilitate our interactions to increase our acceptance and to increase trust and rapport: thought to increase effectiveness.
