SOCL 2001 Chapter : CH 5 PT 2
Document Summary
Social exchange theory: says that social interaction is, maximizing rewards and minimizing costs, most satisfying when there is a balance, can be deliberate or passive, being socialized to having low self esteem. Social interaction: feminist theory- emotional labor: we learn feeling rules: shape appropriate emotions for a role. Inappropriate to laugh at a funeral: we preform emotional labor: management of feelings to create a publically pleasant bodily display, critical in many occupations, expected of women more than men. What are some jobs that require emotional labor: sales person, flight attendant, doctor teacher. Social interaction: feminist theory- gender roles: women do more maintenance work: asking questions to encourage conversation, men use conversational dominance: speaking frequently, longer, and interrupting, the differences are not biological and related to the status held. Nonverbal communication: messages sent without using words, conveys our true feelings and can be more potent than words, slamming a door.
