FIN 3715 Chapter : Ch 3 F3716s
Document Summary
One of the first factors that increased the importance of human resource management was: the 1964 civil rights act, the worker revolution, technological advances in computers, the increase in manufacturing, the growth in the service sector. A large computer chip manufacturer has just hired another firm to perform its applicant background checks. Which of the following is likely part of this process: theory z, theory x, organizational culture, strategic organization, outsourcing. A small restaurant is concerned about increasing worker productivity and tries to better structure its jobs to maximize output and service delivery. The restaurant is likely using some of the principles discussed in: downsizing, outsourcing, theory x, scientific management, theory y. Early research determining that individual and group behavior was important to organizations involved the: hawthorne studies, scientific management groups, total quality management investigations, use of employee testing, outsourcing studies.
