CMST 2061 Chapter : CMST 2061
Document Summary
Function: inform/persuade/entertain someone, coordination, relational (build connections, identity management (present ourselves in a positive light) Effective/competent: higher degree of effectiveness in business communication than in regular friendships. Strategic: use communication to reach your goals, three types of messages, task : strategic and designed to help get the job done. Most communication in the workplace: maintenance : relationship building. Build connections with: human relations : most important but we forgot about most you coworkers. often. Establish the way in which we give presentations in the workplace. Different from public speaking: less formal than public speaking, simple, easy to follow language, opportunities for audience to participate/ask questions, more common, what employers are looking for; oral and presentation skills. Running a meeting, conducting an interview, giving a sales pitch. Around a table to encourage participation: content, usually given to you, what you need to cover.
