BUSI 642 Chapter Notes - Chapter 1: Cost Leadership, Performance Appraisal, Total Quality Management
2 Mar 2018
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Chapter 1: meeting present and emerging strategic human resource challenges. Individual: matching people and organization, ethical dilemmas and social responsibility, productivity, empowerment, brain drain, job insecurity. Human resource strategy: firm"s deliberate use of human resources to help it gain or maintain an edge against its competitors in the marketplace, more important than tactics. Human resource tactic: particular policy or program that helps to advance a firm"s strategic goal. Managers: people who are in charge of others and who are responsible for the timely and correct execution of actions that promote their units" successful performance. Line employees: directly involved in producing the company"s good(s) or delivering the service(s) Staff employees: those who support the line function. Exempt employees: do not receive extra pay for overtime work. Environmental challenges: forces external to the firm but are beyond the control of management. Influence organizational performance but are largely beyond management"s control. Organizational challenges: concerns or problems internal to a firm.
