NURS 4440 Chapter Notes - Chapter 17: Prospective Payment System, Joint Commission, Quality Assurance
Document Summary
In the past, it often was accepted that some problems or complications might exist or occur with health care services. Quality: defined by client as improvement in health status: defined by organizations and providers as the accurate intervention, the clinical context of care, and the skill of the provider. Quality health care: the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge. Quality assurance (qa: monitoring the activities of client care to determine the degree of excellence attained in the implementation of the activities. Goals of qa: to ensure quality client care, to demonstrate the efforts of the health care provider to deliver quality care. Continuous quality improvement (cqi: an approach to managing quality that emphasizes continual improvement in real time, empowering employees to manage quality themselves, and making changes in organizational systems to enable workers to provide high-quality services.
