PSY-B - Psychology PSY-B 340 Chapter 11: Chapter 11
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Thinking: requires you to go beyond the information you were given, so that you can reac ha goal. Both problem solving and decision making are both included in this category. Problem-solving: processes necessary to reach a goal, typically in situations where the solution is not immediately obvious. Usually you are missing important information or it is not clear how to reach the goal. In problem-solving research understanding: means that you have constructed a well-organized mental representation of the problem, based on both the information provided in the proble m and your own previous experience. Problem solving relies on other cognitive activities such as attention, memory, and decision making. Attention is important in understanding problems because competing thought can produce divided attention. It"s i(cid:373)porta(cid:374)t to focus o(cid:374) the appropriate part, (cid:373)ust read the description of a problem carefully. Effective problem solvers scan strategically, deciding what info is most important.