BUS-A 200 Chapter Notes - Chapter 10: Master Production Schedule, Flexible Manufacturing System, Program Evaluation And Review Technique
Document Summary
Service operations - production activities that yield tangible and intangible service products. Goods production - production activities that yield tangible products. Utility - the power of a product to satisfy a human want; something of value. Time utility - quality of a product that satisfies a human want because of the time at which it is made available. Place utility - quality of a product that satisfies a human want because of where it is made available. Ownership utility - quality of a product that satisfies a humanwant during its consumption or use. Form utility - satisfies a want because of its form. Operations management - a set of methods and technologies used in the production of a good or a service. Production managers - responsible for operations processes: create value and provide benefits. Operations process - as set of methods and tehcologies used in the production of a good or a sefvice.
