BUSN 102 Chapter Notes - Chapter 11: Problem Solving, Job Analysis, Human Resource Management
Document Summary
Chapter 11 human resource management: finding and keeping the best employees. Human resource management (hrm) process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. Roles evolved primarily from: organizations" recognition of employees as their ultimate resource, changes in the law that rewrote traditional practices. Americans with disabilities act of 1990 (1992 implementation) prohibits employers from discriminating against qualified individuals with disabilities in hiring, advancement, or compensation and requires them to adapt the workplace if necessary. Affirmative action increasing opportunities for minorities and women: right past wrongs , enforced by the eeoc, led to more recruitment. Reverse discrimination discriminating against whites as a result of policies designed to correct previous discrimination. 5 steps in the human resource planning process: preparing a human resource inventory of the organization"s employees. Ages, names, education, capabilities, training, specialized skills: preparing a job analysis.