PSY 440 Chapter Notes - Chapter 1.2: Walter Dill Scott, Lillian Moller Gilbreth, Army Beta
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Developed methods for selecting and training sales personnel. Volunteered to assist the us army in wwi. In 1917, over one million army recruits needed selection and placement. Scott & bingham adapted a well-known intelligence test (stanford-binet) to assess the recruits. Army alpha (the test for recruits that could read) Army beta (the test for recruits that were illiterate) ***people who performed better were placed in military jobs that required higher cognitive ability. But people were motivated by money and it became unsafe. Used the new technology of motion pictures to do time-and-motion studies to help make work efficient by eliminating unnecessary motions. *lillian gilbreth was the first person to receive a phd in industrial psychology. Worker feeling and attitudes became a focus of performance outcomes. Showed that productivity can be influenced by the feelings of workers. Io was used for the selection of recruits. Communications between many different countries and cultures and their organizations.
