SMG OM 323 Chapter Notes - Chapter 4,15: Radio-Frequency Identification, Information System, Order Fulfillment
Document Summary
Facilities include warehouses, factories, processing, distribution centers, retail outlet, and offices. Functions and activities include forecasting, purchasing, inventory management, information management, quality assurance, scheduling, production, distribution, delivery, and customer service. Third party logistics (3-pl) term used to describe the outsourcing of logistics management: might involve part or all of logistics function. Reverse logistics - process of transporting returned items. Closed-loop supply chain - used to describe a situation where a manufacturer controls both the forward and reverse logistics. Direct shipment: items are shipped directly from suppliers to retail stores. Warehousing: items are stocked in warehouses (aka distribution centers) and shipped to stores as required. Cross-docking: warehouses function as shipping coordination points rather than inventory storage points. Items are transferred between trucks so outbound trucks to retailers have products from multiple suppliers. Air- advantage, fast, terminal to terminal, expensive, low density. Truck fast, expensive, not environmentally friendly. Water cheap, really slow, low value.