MGMT 311 Chapter Notes - Chapter 6: Fundamental Attribution Error
14 Jan 2017
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Document Summary
Case study: regaining trust after a merger. Social perception - the process through which we use available information to form impressions of others. Stereotype: a dysfunctional schema that is essentially an oversimplified schema for a group of people. Categorization: our tendency to put things into groups or categories. Selective perception: selectively interpreting what we see based on our interests, expectations, experience, and attitudes. Halo effect: drawing a general impression about something or someone based on a single (typically good) characteristic. Projection: attributing our own characteristics to other people. First impressions form in first 30 seconds and are difficult to change. Goals of the perceiver: we try to identify how the other person will affect our pursuit of our goals. Social context: the setting and context around us plays a large part in how we classify people and interpret their behavior. We expect people to display certain activities in certain settings.
