MGMT 311 Chapter Notes - Chapter 2: Civil Rights Act Of 1964, Intercultural Competence, Absenteeism

• School: Binghamton University
• Department: Management
• Course: MGMT 311
• Professor: Dennis Mc Gee

Document Summary

How does diversity influence individual and organizational outcomes. Variety of observable and unobservable similarities and differences, much more than demographics and can reflect combinations of characteristics rather than a single attribute. Characteristics that you notice about people as soon as you see them. Relational demography: refers to a si(cid:374)gle (cid:373)e(cid:373)(cid:271)er"s si(cid:373)ilarities to and differences from other group members. Token: the numerical minority in a group based upon some unique characteristic; thereby it is assumed that they represent the entire minority group. Within group diversity (3 other types of diversity) Separation: differences in position or opinion among group members; goals or processes. Variety: differences in a certain type or category, i(cid:374)(cid:272)ludes (cid:373)e(cid:373)(cid:271)ers" e(cid:454)pertise, k(cid:374)o(cid:449)ledge, or functional background. Disparity: differences in the concentration of valuable social assets or resources; rank, pay, authority, or status. Performance benefits: the better we are able to work with all types of people, the more effective we will be in our jobs.