MGT 3120H Chapter Notes - Chapter 2: Quality Management, Continual Improvement Process, Total Quality Management
14 Mar 2017
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Each of has a preferred learning style: a set of ways through which we like to learn by receiving, processing, and recalling new information. Prominent representatives of classical school of management are frederick taylor (scientific management) max weber(bureaucracy) and henry fayol (administrative principles) Taylor"s scientific management sought efficiency in job performance. Frederick w. taylor (1911) the principles of scientific management. Goal is to secure maximum prosperity for the employer as well as for the employee. Taylor believed that jobs should be studied to identify their basic steps and motions as well as determine the most efficient ways of doing them. Develop (cid:440)science(cid:441) for each job- rules of motion, standard work tools and proper work conditions. Hire workers with the right abilities for the job. Train and motivate workers to do their jobs according to the science. Support workers by planning and assisting their work according the the science.
