WPC 301 Chapter Notes - Chapter 1: Order Processing, Electronic Data Interchange, Videotelephony
30 Oct 2014
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35 multiple choice questions: 15 true/false: 50 total. Engineers redesigning products to fit customer requirements. Concerned with network of downstream firms responsible fore delivery and after market service of the product to the end customer. First cost and availability of information resources between entities in the sc allow easy linkages that eliminate time delays. Level of competition both domestic and international markets require organizations to be fast, agile, and flexible. Customer expectations and requirements are becoming much more stringent. No longer between individual firms, more competition between supply chains. Advantages of supplier"s involvement in early product/process development. Process of identifying, evaluating, selecting, managing and developing suppliers to realize supply chain performance that is better than that of competitors. Characteristics of the value chain; primary versus support activities. Primary activities include inbound logistics, operations, outbound logistics, marketing and sales, customer service. Supporting activities include firm infrastructure, hr management, technology.
