SOSC 1510 Chapter Notes - Chapter 1: Hawthorne Works, Lyndall Urwick, Hawthorne Effect

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Around 20/30s workers started using unions as legal entities, strength in numbers gave way to convince politicians. Price of a model t fell from in 1908 to in 1927: ford workers could buy a ford motor car, other workers could buy ford cars. Profits increased: overbearing paternalism and worse - ford employed company police, labour spies, and violence to prevent unionisation, united auto workers did not succeed in organizing ford"s factory until 1941. Later interpretations such as that done by landsberger suggested that the novelty of being research subjects and the increased attention from such could lead to temporary increases in workers" productivity. Hawthorne effect : whether or not changes of lighting increased, productivity increased, which was an unexpected finding. By involving workers in this study, workers had a boost in morale because they felt as though the management cared.

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