MGMT 1000 Chapter : Schulich MGMT 1000 Notes Week 9.docx
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External stakeholders for bba/ibba program: customers, suppliers, governments, communities, competitors, future generations (can be both local and global stakeholders) 9. 1 dialogue & collective learning: dialogue offers a means of exploring issues where different stakeholders hold deep/conflicting views. Its aim is to arrive at a collective understanding rooted in a deep appreciation of core issues. In order for dialogue to occur, there must be a place for people to: suspend their assumptions, find ways to reflect on their own and other"s thinking. 3: learn to create and hold a context where other viewpoints can mix. Allows you to explore issues, conflicting views, penetrate "bedrock values" and assumptions with different stakeholders. Aim is to arrive at a collective understanding. "hyper-competitive" world we live in: real examples, rivalry fierce, in others not so much) Industry analysis competitors move in predicted ways, then the firm can realize how it can earn above average profits based on their strengths.