ADMS 3410 Chapter Notes - Chapter 2: Formal Learning, Organizational Learning, Human Capital
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20 Oct 2016
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Organizational learning refers to the process of creating, sharing, diffusing, and applying knowledge. It focuses on the systems used to create and distribute new knowledge on an organization wide basis. It is a dynamic process of creating and sharing knowledge. The ability to learn faster than the competition is a source of sustainable competitive advantage. A learning organization is an organization that creates, acquires organizes, shares, and retains information and knowledge, and uses new information and knowledge to change and modify behaviour in order to achieve its objectives and improve its effectiveness. Second, employees learn also through informal means such as listening to and observing others. Third, learning is part of a change process and in fact enables change. Fourth, continuous learning is considered to be a hallmark of learning organizations. Fifth, learning organizations recognize that learning is an investment in the future of employees and the organization.
