ADMS 2400 Chapter Notes - Chapter 14: Learning Organization, New Idea, Human Resources
6 Dec 2016
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Forces for change: change reaction to opportunity or a problem. Markets in china: opportunities for change. Employees of organization: more thoughtful and cautious, face consequences of the change. Outside consultants: offer objective perspective, but have inadequate understanding of organizational information, prone to more drastic changes. Do not face consequences of the change. Approaches to managing change: lewi(cid:374)"s three step (cid:373)odel. Occurs in three ways: driving forces increased. Driving forces forces that direct behavior away from status quo: restraining forces decreased. Restraining forces forces that hinder movement from statu quo: combining both driving and restraining forces. Steps: arouse dissatisfaction with current state, activate and strengthen top management support, use participation in decision making, build in rewards. Efforts to get employees involved in the change process. Institute smaller, acceptable changes that reinforce change: develop management structure for change, maintain open, two-way communication. Stabilizing a change intervention by balancing driving and restraining forces.
